Privacy Policy

Last Updated: 28 May 2026

1. Introduction

Soup Digital respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website or contact us.

2. Information We Collect

We may collect and process the following information:

• Name
• Email address
• Telephone number
• Company name
• Information submitted through contact forms
• Technical information such as IP address, browser type and device information
• Website usage and analytics data

3. How We Collect Information

Information may be collected when you:

• Complete a contact form
• Book a consultation
• Contact us by email
• Use this website
• Become a client

4. How We Use Information

We may use your information to:

• Respond to enquiries
• Provide quotations and proposals
• Deliver services
• Manage projects and support requests
• Improve our website and services
• Maintain security and prevent abuse
• Meet legal and accounting obligations

5. Lawful Basis For Processing

We process personal information under one or more of the following lawful bases:

• Consent
• Contractual necessity
• Legal obligation
• Legitimate interests

6. Data Sharing

We do not sell personal information.

Information may be shared with trusted third party providers where necessary to operate our business, including:

• Hosting providers
• Email providers
• Project management systems
• Analytics providers
• Professional advisers
• Legal or regulatory authorities where required

7. Data Retention

We retain personal information only for as long as reasonably necessary for the purpose it was collected and to meet legal, contractual or accounting requirements.

8. Data Security

We implement reasonable technical and organisational measures to protect personal information.

However, no system can be guaranteed completely secure and transmission of information is at your own risk.

9. Your Rights

Under UK data protection law you may have the right to:

• Access your personal data
• Correct inaccurate information
• Request deletion of your data
• Restrict processing
• Object to processing
• Withdraw consent where applicable
• Request data portability where applicable

10. Cookies

This website uses cookies and similar technologies.

Please refer to our Cookie Policy for more information.

11. Third Party Services

Our website may contain links to third party websites or services.

We are not responsible for the privacy practices of those third parties.

12. Changes To This Policy

We may update this Privacy Policy from time to time.

Any changes will be published on this page.

13. Contact

If you have any questions regarding this Privacy Policy or your personal data, please contact:

Soup Digital
Email: hello@soup.digital
Website: https://soup.digital